About




HR 2015 is designed by retailers, for retailers, to offer you practical takeaways, a toolkit of fresh ideas to tackle today's challenges and excellent networking opportunities. Don't miss out on this day of new connections and industry insights, register now!

What will I take away?

  • Industry insights from leading professionals in the field of Human Resources
  • Trends and best practices on hot HR topics such as unionization, recruitment and retention
  • Information and solutions from our retail HR specific exhibitors

Who should attend?
If you're engaged in HR operations, you won't want to miss this education-based conference and networking event.

The Retail Human Resources Conference 2015 will be relevant to:

  • Senior HR Professionals
  • Senior operations professionals
  • Employee relations professionals
  • HR team leaders in:
    • - Finance
    • - Retention
    • - Recruitment
    • - Talent Management
    • - Succession Planning
    • - Compensation & Benefits


Last year's Retail Human Resources Conference brought together professionals from over 100 different companies across the retail industry.

Agenda

Here are the exciting sessions already confirmed. Check back for full agenda.

Driving Transformational Change at Hudson’s Bay Company

Stephen Cerrone, Ph.D., Executive Vice President of Human Resources and CHRO, Hudson's Bay Company

As North America’s longest continually running company, HBC has faced and embraced change at the forefront of the retail industry. In his keynote presentation, Stephen Cerrone will cover four key components of transformational change at HBC. He will focus on the evolutionary journey from start to finish, challenges and opportunities faced along the way and HR innovations that were used in the process to shape the company today.

  • Best practices in integrating financial and business models

  • Defining culture, values & behaviors and embedding culture through people processes

  • Identifying leaders internally and externally and aligning them to a common set of beliefs and values

  • Incorporating analytics into high-level decision making

2014 Hottest Labour and Employment Case Law Developments

Michael Sherrard, Founding Partner, Sherrard Kuzz LLP

Lisa Bolton, Lawyer, Sherrard Kuzz LLP

2014 has been busy with important legislative amendments and the release of significant labour and employment decisions from courts, tribunals and labour arbitrators. Join this session to learn how developments in the following areas can impact the way retailers do business:

  • Labour law: store closure following union certification – analysis of the recent decision by Supreme Court of Canada

  • Employment law: medical marijuana – an examination of how new marijuana laws are creating a buzz in the workplace for retailers

  • Human Rights: family status – an analysis of the impact of the Federal Court’s decision on what has to be accommodated and how

  • A look at how a retail franchiser can become bound to a trade union as a “related employer” to a franchisee

  • An examination of how the terms of outsourcing and franchise agreements can impact employment-related liability

Big Data and Analytics Reveal Secrets to Team Collaboration

Peter Smith, Founder, Collabogence

Chris Larsen, VP, Marketing, Membership and Professional Development, HRPA

A recent research study conducted by HRPA and Collabogence on organizational behaviour, training and development revealed findings that could remarkably benefit the retail industry in Canada. This session will provide practical strategies for promoting organizational collaboration, how to achieve desired results on time and on budget and how to drastically increase team effectiveness and productivity.

  • Understanding how teams collaborate using big data and analytics

  • What kind of behaviour promotes collaboration?

  • The link between environment and collaboration

  • Overview of key research study takeaways

How Retailers Attract and Retain Top Talent to Increase Customer Loyalty and Profitability

Moderator:
Stacy Parker, Managing Director, Blu Ivy Group

Panalists:

  • Tod Moroz, President, The Beer Store
  • Sandra Wrycraft, Direector, Talent Acquisition, Target
  • Kristen MacLellan, National Manager, Talent Acquisition, Starbucks

Today, more than ever, retailers in Canada need enthusiastic and satisfied workers. There is a tremendous link between motivated employees, customer service and profitability. This session will provide real life examples from Starbucks, Target and The Beer Store on developing an employer branding strategy, and the impact it has made on their organizations. These retailers will also outline key recruitment and retention principles, including:

  • Innovative branding best practices

  • Creating award winning cultures

  • Engaging top talent by differentiating yourself from the competition

  • Global employer branding best practices that can be applied to the Canadian market

We’ve Got You Covered. Get The Information You Need To Be AODA Compliant.

Ellen Waxman
Accessibility/AODA Expert & Leadership Coach; former Assistant Deputy Minister for the Accessibility Directorate of Ontario

Important revisions to employment standards under the AODA are coming. Even if you’ve already established strong internal practices, do you fully understand what compliance with these new standards mean? In this session, leading AODA human rights and legal experts will break down AODA into simple terms and practical steps, including:

  • Creating and documenting individual accommodation plans

  • Keeping accessibility needs and plans in mind when redeploying persons with disabilities

  • Discussion on accessible formats and communication supports

  • Maintaining and improving workplace emergency response information

  • Measuring and defining undue hardship – what exactly does it mean?

Retailer’s Podium: How To Develop Innovative and Effective Training Programs

Facilitator & Presenter:
Mary Hayes, CEO, Engage Learn

Podium Participants:

  • Wynne Elmitt, Director, Training & Communications, Town Shoes Limited
  • Dale Oleschko, National Director, Learning & Recruitment, The Brick
  • Jane Akiki, Director, Learning, The Home Depot Canada

Retail is changing fast and technology is transforming the retail experience. Is your training strategy keeping up? This session will explore the latest innovations in training and provide great case studies.

  • New training initiatives for all levels of employees

  • Different types of training: recruitment training, sales training, customer service, eLearning, etc.

  • What formats of training work best?

  • Effective training tools and metrics: performance management tools and accountability

  • How to Incorporate training best practices into your culture

Effective Social Media Recruitment Strategies for Millennials

Facilitator & Presenter:
Nathan Laurie, President, Jobpostings.ca

Co-Presenters:

  • Rabbiya Hussain, Senior Manager, Talent Management, Adidas Group Canada
  • Sherri Marshall, Senior Manager, Taent Acquisition, Loblaw Companies Ltd.

Most Canadian retail opportunities are entry-level. Students and recent graduates make up the largest demographic to fill those jobs. Millennial and Generation Z cohorts are the most active users of social media. Due to these simple ingredients, recruiters need to be more adept in using this medium to attract top talent. This session will outline successful recruitment campaigns that have integrated social media as a key driver of job applicants.

Roadmap to Creating Psychologically Safe and Healthy Workplaces in Retail

Mary Ann Baynton, MSW, RSW, Program Director, The Great-West Life Centre for Mental Health in the Workplace and Expert Panel Member and Consultant, Mental Health Commission of Canada

Your mental health is at risk every day. What do you do to protect it? In this session, Mary Ann Baynton, a leading Canadian mental health expert will outline how retailers can address psychological health and safety in the retail workplace, including:

  • Mental health in the workplace is impacted by what others say and do. How can HR influence that?

  • Improving retention by providing psychologically safe and healthy work environments

  • Practical strategies and tools to begin making a difference immediately

  • Incorporating mental health strategies into daily retail operations

Achieving Long Term Organizational Excellence by Creating Passion Capital

Co-Facilitators:
Paul Alofs, President & CEO, The Princess Margaret Cancer Foundation
David Shaw, CEO, Kightsbridge Human Capital Management

Finalists:
Brett Abram, Vice President, Human Resources, Sleep Country Canada
Norm Sabapathy, Executive Vice President, People, Cadillac Fairview

Do you know what Passion Capital is and what does it take to be a Passion Capitalist? Hear directly from Paul Alofs, the #1 Passion Capitalist himself, and the 2014 Finalists. What are the values and beliefs needed to achieve sustainable success among yourself and your team? The principles of Passion Capital are based on:

  • Establishing a values-based culture and selecting and developing people aligned to that culture

  • Building strong brands that guide strategies, people and operations

  • Engaging teams to get the best out of them and promoting excellence and passion in organizations










Speakers

Sponsors

To see a complete listing of sponsorship opportunities, click here

Pricing

All prices shown are in Canadian (CAD) dollars.

For more information, please contact Josephine Chan, at 416-467-3760, ext 243, or by email at jchan@retailcouncil.org.

REGISTRATION POLICIES:

Registrations/ticket orders will not be processed without full payment. Payment must be made by cheque or credit card in Canadian dollars only. Retail Council of Canada reserves the right to cancel this event and will only be responsible for refunding registration fees/ticket prices.

Substitutions: All substitution requests must be emailed to Josephine Chan. Substitutions are permitted up to two days prior to the event by providing RCC with a replacement Registration/Ticket Order Form.

Cancellations: All cancellation requests must be emailed to Josephine Chan. Refund requests will be permitted up to 30 days prior to the event, but are subject to a $75 processing fee (plus HST).

Refunds will not be processed after March 1st, 2015.
To view Retail Council of Canada’s Privacy Policy please click here. Thank you.